Landis+Gyr is a leading global provider of integrated energy management solutions. We measure and analyze energy utilization to generate empowering analytics for smart grid and infrastructure management, enabling utilities and consumers to reduce energy consumption. Our innovative and proven portfolio of software, services and intelligent sensor technology is a key driver to decarbonize the grid and helped to avoid around 9 million tons of CO2 in FY 2023. With sales of USD 2.0 billion in FY 2023, Landis+Gyr employs around 6,900 talented people across five continents.
For more than a century, we’ve been pioneers in energy innovation, and we continue to lead the way toward a more sustainable and efficient energy landscape.
Join us at Landis+Gyr, where we manage energy better!
Job Summary:
Landis+Gyr is expanding its ServiceNow applications and is looking for a Strategic Portfolio Management (SPM) Analyst / Developer. This person will be responsible for supporting ServiceNow Strategic Portfolio Management (SPM), and to implement new features in alignment with the Business and the ServiceNow Platform Owner.
The Strategic Portfolio Management (SPM) Analyst / Developer will be part of the Landis+Gyr’s ServiceNow Team and will report to the Platform Owner.
The ServiceNow team is known to be very agile and self-motivated, while keeping high quality and compliance standards. The SPM Analyst / Developer must be able to work at the same pace and standards.
Key Performance Indicators:
- SLA and User Satisfaction score related to Incidents and Change Requests.
- Successful delivery of project related activities.
- ServiceNow Platform health.
Core Responsibilities:
- Main tier 1 and 2 SPM support point of contact to end users (Platform and Workspaces).
- Work with key Business stakeholders to capture user requirements.
- Understand and discuss functional/business requirements to configure ServiceNow.
- Configure and customize SPM in alignment with project decisions and approved Change Requests (Platform and Workspaces).
- Translate technical complexities to platform and product-line owners, ensuring understanding of design decisions.
- Work with the SPM users and the ServiceNow Team to complete platform upgrade projects.
- Manage Update Set creation and migration, following the Landis+Gyr IT Change Management policy.
- Interface with ServiceNow.
Core Behavioral Competencies:
- Communicating Effectively
- Accepting Responsibility
- Understanding My Role in the Business
- Building Relationships
- Problem Solving and Making Decisions
Core Technical/Skills Competencies:
- ServiceNow Platform
- ServiceNow Strategic Portfolio Management
- Advanced English
Required Experience:
- Experience in ServiceNow Strategic Portfolio Management.
- Bachelor’s degree
Benefits:
- Private Pension Plan (Optional): Employee contribution of up to 4.5%, with company monitoring at the same percentage (Itauprev Plan);
- Life Insurance (Optional): For employees and legal dependents (ZURICH Plan).
- Food Voucher: In the amount of R$ 850.00 (month), with a payroll discount of R$ 77.20 (Supplier: Sodexo).
- Meal Voucher: Meal Voucher in the amount of R$ 24.00 (for residents in Curitiba) and R$ 42.00 (residents in other regions), according to the remote work policy.
- Health Plan (Optional): For employees and legal dependents, with monthly payroll discount and co-participation (Operator: SulAmérica Seguros).
- Dental Plan (Optional): For employees and legal dependents, with a monthly payroll discount of R$ 6.38 reais (Operator: SulAmérica Seguros).
- Think Program: Allowance for the treatment of children of employees with special needs. Note. upon evaluation by the Medical Outpatient Clinic.
- Pharmacy Benefit: Payroll discount for purchases of medicines with a 20% subsidy for medicines purchased with a medical prescription.
- Medical Emergency Plan: For employees and legal dependents residing in Curitiba, without payroll deduction (Operator: Plus Santé).
- Daycare Assistance: Benefit intended for employees, mothers of children aged up to 5 years and 11 months. Monthly amount of R$ 374.00 per child, without the need to present school costs.
- Marriage Aid: Payroll credit of 1 national minimum wage (R$1,518.00)
- Layette Aid: Credit of R$1,518.00 in Payroll, granted upon presentation of the child’s birth certificate.
- Gym pass (Optional): Wellness partnership with access to gyms, studios, personal trainer and apps. The choice of the Plan is made directly in the app, according to your needs.
